1. Introduction
These Terms and Conditions ("Terms") govern your use of PaySide Solutions' umbrella payroll services. By engaging our services, you agree to be bound by these Terms.
2. Definitions
- "Company" refers to PaySide Solutions
- "Contractor" refers to individuals using our umbrella services
- "Agency" refers to recruitment agencies placing contractors
- "Services" refers to our payroll and umbrella services
3. Services Provided
PaySide Solutions provides umbrella payroll services including:
- PAYE payroll processing
- Tax and National Insurance calculations
- Pension administration
- Expense processing
- Statutory payments
- Compliance with HMRC regulations
4. Contractor Obligations
As a contractor, you agree to:
- Provide accurate and complete information
- Submit timesheets and expenses promptly
- Maintain appropriate professional indemnity insurance
- Comply with all applicable laws and regulations
- Notify us of any changes to your circumstances
- Pay our fees as agreed
5. Fees and Charges
Our fees are clearly stated in your service agreement. Fees may include:
- Weekly or monthly administration fee
- Percentage of gross pay
- Additional charges for specific services
All fees are subject to VAT where applicable.
6. Payment Terms
We will process payments to you based on:
- Receipt of approved timesheets
- Receipt of payment from the agency or end client
- Deduction of applicable taxes, National Insurance, and fees
We aim to process payments within the agreed timeframe, typically weekly or monthly.
7. Tax and Compliance
We will:
- Calculate and deduct PAYE tax and National Insurance
- Submit Real Time Information to HMRC
- Provide P60 and P45 documents as required
- Maintain records in accordance with HMRC requirements
You remain responsible for ensuring the accuracy of information provided to us.
8. Expenses
We will process legitimate business expenses in accordance with HMRC guidelines. You must:
- Provide valid receipts and documentation
- Ensure expenses are wholly and exclusively for business purposes
- Submit expense claims within agreed timeframes
9. Termination
Either party may terminate this agreement by providing written notice. Upon termination:
- All outstanding payments will be processed
- Final tax documents will be provided
- Records will be retained as required by law
10. Liability
We will exercise reasonable care in providing our services. However, we are not liable for:
- Delays caused by third parties
- Errors resulting from incorrect information provided by you
- Changes in tax legislation or HMRC interpretation
- Consequential or indirect losses
11. Data Protection
We process your personal data in accordance with our Privacy Policy and UK data protection legislation. We will:
- Keep your information secure
- Only use it for the purposes stated
- Retain it for the required period
- Respect your data protection rights
12. Intellectual Property
All intellectual property rights in our systems, processes, and materials remain our property.
13. Confidentiality
Both parties agree to maintain confidentiality of sensitive information shared during the course of our relationship.
14. Force Majeure
We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control.
15. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Changes to Terms
We reserve the right to modify these Terms. We will notify you of any significant changes, and continued use of our services constitutes acceptance of the updated Terms.
17. Contact Information
For questions about these Terms, please contact us at:
Email: support@paysidesolutions.com
Phone: +44 20 1234 5678
Address: PaySide Solutions, London, UK
Last Updated: January 2025
