PaySide Solutions

Privacy Policy

How we collect, use, and protect your personal information

Introduction

PaySide Solutions ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

  • Name and contact details
  • National Insurance number
  • Bank account details
  • Employment information
  • Tax information
  • Identification documents

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information
  • Usage data and analytics
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Provide payroll and umbrella services
  • Process payments and tax submissions
  • Comply with legal and regulatory requirements
  • Communicate with you about our services
  • Improve our website and services
  • Prevent fraud and ensure security

Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity to provide our services
  • Legal obligations under UK tax and employment law
  • Legitimate interests in operating our business
  • Your consent where required

Data Sharing and Disclosure

We may share your information with:

  • HMRC and other regulatory bodies
  • Pension providers and benefit administrators
  • Banks and payment processors
  • Professional advisors and auditors
  • Service providers who assist our operations

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Staff training on data protection

Data Retention

We retain your personal information for as long as necessary to fulfil our legal and contractual obligations, typically for a minimum of 6 years after the end of our relationship with you.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent

Cookies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through our cookie consent banner.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@paysidesolutions.com
Address: PaySide Solutions, London, UK

Last Updated: January 2025